877ben Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how 877ben ("we", "us", "our", "the Platform") collects, uses, stores, discloses and otherwise processes personal data relating to users ("you", "your", "the Player") of the 877ben website at https://877ben.cam and any associated mobile or web-based interfaces ("the Services").

We are committed to handling your personal data responsibly, transparently and in compliance with applicable data protection laws. This Policy should be read alongside our Terms & Conditions, which together govern your relationship with 877ben.

By registering an account or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should not use the Services.

2 Definitions

The following terms carry the meanings set out below throughout this Policy:

• "Personal Data" means any information that identifies or could reasonably identify a natural person, directly or indirectly.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure and deletion.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this case, 877ben.
• "Data Processor" means a third party that processes Personal Data on behalf of the Data Controller under written agreement.
• "Consent" means a freely given, specific, informed and unambiguous indication of agreement to the processing of Personal Data.
• "KYC" means Know Your Customer — the identity and age verification process required under the operator's compliance obligations.
• "Cookie" means a small data file stored on your device by a website for the purpose of session management, fraud prevention or analytics.

3 Data Controller

877ben acts as the Data Controller in respect of Personal Data collected through the platform and its associated Services. As Data Controller, 877ben determines the purposes for which your Personal Data is processed and the methods by which that processing takes place.

Where 877ben engages third-party service providers to process Personal Data on its behalf — for example, payment processors or identity verification services — those providers act as Data Processors and are bound by written agreements that restrict their use of your data to the specific purpose for which it was shared.

For all data-related enquiries, including the exercise of your rights under Section 13 of this Policy, please contact our support team using the details provided in Section 16.

4 Personal Data We Collect

877ben collects the following categories of Personal Data in connection with the provision of its Services:

We do not collect or process any special categories of sensitive Personal Data (such as health data, biometric data or political opinions) except where strictly necessary for responsible gambling compliance purposes and with your explicit consent, or where required by law.

5 How We Collect Personal Data

877ben collects Personal Data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a survey.
• Automatically — through cookies, server logs and tracking technologies as you navigate and use the platform. Technical Data and Usage Data are collected automatically during your sessions.
• From third-party service providers — identity verification agencies may provide confirmation of KYC checks; payment processors may share transaction confirmation data necessary to reconcile your account.
• From publicly available sources — in limited circumstances, for fraud prevention or compliance purposes, we may verify information against publicly available records.

All data collected by 877ben is obtained for specified, explicit and legitimate purposes and is not further processed in a manner incompatible with those purposes.

6 Legal Basis for Processing

877ben processes your Personal Data under one or more of the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 877ben — that is, to operate your account, process your bets and transactions, and deliver the Services you have requested.
• Legal Obligation: Processing is necessary for 877ben to comply with applicable legal obligations, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations and record-keeping requirements under applicable law.
• Legitimate Interests: Processing is necessary for purposes of fraud prevention, platform security, responsible gambling monitoring and the improvement of our Services, where those interests are not overridden by your privacy rights.
• Consent: Where processing is not required for contractual performance or legal compliance — for example, certain marketing communications — we will seek your explicit consent and you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7 How We Use Your Personal Data

877ben uses the Personal Data it collects for the following purposes:

• To create, verify and manage your Account, including processing deposits, withdrawals and wagers.
• To conduct KYC and age verification checks as required by our compliance obligations.
• To detect, investigate and prevent fraud, money laundering, collusion, multi-accounting and other prohibited activities.
• To monitor and enforce responsible gambling limits set by the player, and to proactively identify indicators of problem gambling behaviour.
• To provide customer support and respond to your queries and complaints.
• To send you transactional communications, including account activity notifications, security alerts and withdrawal confirmations.
• To send promotional communications, where you have opted in to receive them. You may opt out at any time.
• To improve the Platform, diagnose technical issues and conduct analytics to enhance user experience.
• To comply with legal and regulatory obligations and respond to lawful requests from authorities.

8 Data Sharing & Disclosure

877ben does not sell, rent or trade your Personal Data to any third party for commercial purposes. Your data is shared only in the following circumstances and only to the extent strictly necessary:

• Payment Processors: Financial transaction data is shared with regulated payment processing providers to facilitate deposits and withdrawals. These providers are contractually bound to process your data only for payment purposes.
• Identity Verification Services: Identity document data is shared with third-party KYC and age-verification services to fulfil compliance obligations. These providers act as Data Processors under binding agreements.
• Game Providers: Certain Usage Data (session tokens, game activity) may be shared with licensed game software providers to the extent necessary to deliver their games within the platform.
• Legal and Regulatory Authorities: Where required by applicable law, court order or a lawful instruction from a competent regulatory or law enforcement authority, 877ben will disclose Personal Data. We will notify you of such disclosure where we are legally permitted to do so.
• Professional Advisers: In the context of legal proceedings, audits or regulatory reviews, Personal Data may be disclosed to our legal advisers, auditors or insurers under strict confidentiality obligations.

Payment method names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are referenced on the platform as familiar local context only. 877ben does not imply any data-sharing arrangement or affiliation with these providers beyond what is strictly necessary for transaction processing where those methods are operationally available.

9 International Data Transfers

As an online platform operating across multiple jurisdictions, 877ben may transfer your Personal Data to servers or service providers located outside of Pakistan or your country of residence. Such transfers may occur, for example, when data is processed by our hosting infrastructure or by a third-party KYC provider whose systems are located in another jurisdiction.

Where Personal Data is transferred internationally, 877ben takes reasonable steps to ensure that the receiving entity provides an adequate level of data protection consistent with the standards described in this Policy, including through contractual safeguards with Data Processors.

By using the 877ben platform, you acknowledge that your Personal Data may be processed in jurisdictions outside Pakistan, where data protection laws may differ from those applicable in your location.

10 Cookies & Tracking Technologies

877ben uses cookies and similar technologies (such as local storage and session tokens) to operate the platform effectively. The following categories of cookies are in use:

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that keep you logged in, CSRF tokens that prevent cross-site request forgery attacks, and cookies that maintain your responsible gambling limit settings. These cannot be disabled.
• Performance Cookies: Used to collect anonymised information about how the platform is used — for example, which pages are visited most frequently and whether any errors occur. This data is used solely to improve platform performance.
• Fraud Prevention Cookies: Used to detect and prevent fraudulent activity, including multi-accounting and suspicious login patterns.

877ben does not use advertising cookies or deploy third-party tracking pixels for the purpose of serving targeted advertising. Cookie preferences can be managed through your browser settings. Note that disabling strictly necessary cookies may impair your ability to use the platform.

11 Data Retention

877ben retains Personal Data for no longer than is necessary for the purpose for which it was collected, taking into account applicable legal and regulatory retention requirements.

The following general retention principles apply:

• Active Accounts: Personal Data is retained for the duration of your active Account relationship with 877ben.
• Closed Accounts: Following Account closure, Personal Data (including KYC documents and transaction records) is retained for the minimum period required by applicable AML regulations and the operator's license obligations — typically five (5) years from closure, though this period may be longer where required by law.
• Support Communications: Customer support records are retained for a period sufficient to resolve disputes and satisfy any applicable regulatory requirements.
• Technical Logs: Server logs and technical data are retained for a limited period for security and fraud investigation purposes and are then anonymised or deleted.

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised such that it can no longer be associated with any identifiable individual.

12 Data Security

877ben implements appropriate technical and organisational security measures to protect your Personal Data against accidental loss, unauthorised access, disclosure, alteration or destruction. These measures include, but are not limited to:

• Transport Layer Security (TLS) encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including identity documents and financial records.
• Access controls ensuring that Personal Data is accessible only to authorised personnel on a need-to-know basis.
• Regular security assessments and vulnerability testing of platform infrastructure.
• Fraud detection systems that monitor for suspicious access patterns and unauthorised activity.

Notwithstanding these measures, no data transmission over the internet or electronic storage system can be guaranteed to be entirely secure. In the event of a data breach that poses a risk to your rights and freedoms, 877ben will notify affected users as required by applicable law without undue delay.

You play an important role in keeping your data secure. You are responsible for maintaining the confidentiality of your login credentials and for ensuring that your device and network are reasonably secure. 877ben will never ask for your password via email, live chat or any other communication channel.

13 Your Data Rights

Subject to applicable law and any overriding legal obligations (such as AML record-keeping requirements), you hold the following rights in respect of your Personal Data processed by 877ben:

• Right of Access: You have the right to request a copy of the Personal Data we hold about you and information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete Personal Data we hold about you.
• Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to overriding retention obligations.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your Personal Data in certain circumstances, for example while the accuracy of data is being contested.
• Right to Data Portability: Where processing is based on consent or contractual necessity, you have the right to receive your Personal Data in a structured, commonly used machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes. You may opt out of marketing communications at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, contact our support team as set out in Section 16. We will respond to your request within a reasonable period. We may require you to verify your identity before processing certain requests to protect against unauthorised access.

14 Minors & Age Restriction

The 877ben platform is strictly for adults aged 18 or above — or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect Personal Data from individuals below the minimum eligible age.

Age verification checks are conducted during account registration and as part of the KYC process. If 877ben becomes aware that Personal Data has been collected from an individual below the minimum eligible age, that Account will be immediately suspended, any associated transactions will be reversed, and the Personal Data will be deleted in accordance with applicable law.

If you are a parent or guardian and believe that a minor has registered an Account with 877ben, please contact our support team immediately so that we can investigate and take appropriate action.

15 Amendments to This Policy

877ben reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements or our data processing practices. Material changes will be communicated to registered players via the email address associated with their Account or via a prominent notice on the Platform, with reasonable advance notice where practicable.

The effective date of the current version of this Policy is displayed at the top of this page. Your continued use of the Services following the effective date of any amended Policy constitutes your acknowledgement of the updated Policy. If you do not accept the revised Policy, you should cease using the Services and request Account closure.

16 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how 877ben processes your Personal Data, please contact us through the following channel:

• Live Chat: Available 24/7 via your account dashboard — the fastest route for most queries.
• Email: [email protected] (plain text — not a clickable link).

Please include your registered Account username and a clear description of your data-related request or concern. Where a request relates to the exercise of your data rights, we may ask you to verify your identity before processing the request.

Our support team operates in English. Urdu-language assistance is available on request. Players from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar are welcome to contact us using the details above.